Returns, Exchanges & Cancellations
Thank you for shopping at Bee on a Brick!!
We want you to love what you get!! If for any reason you aren't 100% thrilled simply return it! To initiate a return please contact us at firstname.lastname@example.org and we'd be happy to walk you through the easy process!
- Item(s)* may ONLY be returned for a GIFT CARD CODE.
- The GIFT CARD CODE will be sent to the email address provided at checkout within 5-7 business days of receipt of return.
- Customers are responsible for return shipping costs of the item(s) at their own expense. Original shipping fees are non-refundable. Items that are lost or rerouted in the mail are not our responsibility. It is highly recommended that you add tracking & insurance to the package so you the customer are covered.
- Return must be received by Bee on a Brick within 14 days of the date your order was originally delivered. Returns will not be accepted after 14 days.
- Items being returned must be new, unworn, unwashed, free of scent, smoke, pet hair and damage. All returns will be accepted at our discretion. Items deemed unacceptable will be returned to the customer at your expense and the return will not be made.
- We take the time to inspect each item for defects before selling it so we only bring our customers the absolute best quality each & every time!
- Due to the nature of our business and because our stock & styles are extremely limited and constantly changing we are unable to provide exchanges.
- Due to our super fast shipping, once an order is placed cancellations are not possible. We apologize for any inconvenience this may cause.
- Need to make a change to an order after it has been placed? Accidentally order the wrong size, color, etc.? Don't panic, we've all been there before!! Get in touch with us immediately and we'll do our best to help, provided the order hasn't shipped yet!! We process orders within a few hours of receipt so be sure to contact us right away!!
We hope you continue to enjoy your shopping experience with us for many years to come!
*Sale items, hats, cosmetics & intimates including swimwear are all sales final and not eligible for return.